Concierge Plans
Your concierge,
on call.
Every trip starts with Request a Quote, and you never need a plan to book. A Concierge Plan is optional. It pays for ongoing access to our concierge team: faster replies, a priority line, your client portal and help with trip logistics.
Your plan fee pays Glades Air PLLC for concierge services. It does not include, prepay or discount any travel. Travel is booked separately by Hakar Torres, Independent Travel Agent, who is paid by travel suppliers, not by you.
Travel bookings are made by Hakar Torres, an Independent Travel Agent. The travel agent is not affiliated with Archer Travel Service, Inc. Travel services are provided by third-party suppliers such as airlines, hotels and aircraft operators, under each supplier's own terms.
Bookings are processed through Archer Travel Service, Inc., 800 Colorado Blvd, Los Angeles, CA 90041. Fla. Seller of Travel Reg. No. 35395.
Read the TermsYour plan fee pays Glades Air PLLC for concierge services. It does not include, prepay or discount any travel. Travel is booked separately by Hakar Torres, Independent Travel Agent, who is paid by travel suppliers, not by you.
Refunds and renewal: monthly plans cancel at the end of the period; annual plans get a full refund within 14 days if unused. Full rules in our Terms.
Digital Access
Travelers who want written access to a concierge
Billed once a year
Email access to your concierge.
- Email access to the Glades Air concierge team
- Same-business-day replies, weekdays 8 AM to 6 PM ET; next business day after hours
- Glades client portal: itineraries, travel documents and your preferences profile
- Trip requests and updates in the portal
- Travel quoted, booked and paid separately
Tick the box above the plans to continue.
Your annual Concierge Plan renews automatically at $999 every year using the payment method on file until you cancel. You can cancel online at any time from Manage Billing in your account, the same way you signed up, and cancellation takes effect at the end of your current paid period. For annual plans, we email you a reminder before each renewal date, telling you the plan will renew unless you cancel and how to cancel.
Glades Essential
Frequent travelers who want a priority line
Billed once a year
Priority phone and email in business hours.
- Everything in Digital Access
- Priority phone line, weekdays 8 AM to 6 PM ET (messages returned the same business day)
- Same-business-day replies, weekdays 8 AM to 6 PM ET; next business day after hours
- Logistics help: ground transport, dining and event requests coordinated with you (any booking is quoted and paid separately)
- Travel quoted, booked and paid separately
Tick the box above the plans to continue.
Your annual Concierge Plan renews automatically at $2,999 every year using the payment method on file until you cancel. You can cancel online at any time from Manage Billing in your account, the same way you signed up, and cancellation takes effect at the end of your current paid period. For annual plans, we email you a reminder before each renewal date, telling you the plan will renew unless you cancel and how to cancel.
Glades Premier
Households who want one dedicated concierge
Billed once a year
One dedicated concierge contact who knows your file.
- Everything in Glades Essential
- One dedicated concierge contact
- Phone and email, weekdays 8 AM to 6 PM ET
- Same-business-day replies, weekdays 8 AM to 6 PM ET; next business day after hours
- Preferences profiles for your household travelers in your portal
- Travel quoted, booked and paid separately
Tick the box above the plans to continue.
Your annual Concierge Plan renews automatically at $7,999 every year using the payment method on file until you cancel. You can cancel online at any time from Manage Billing in your account, the same way you signed up, and cancellation takes effect at the end of your current paid period. For annual plans, we email you a reminder before each renewal date, telling you the plan will renew unless you cancel and how to cancel.
Glades Corporate
Companies with a travel coordinator
Price set per company in writing
A named concierge contact for your company's travelers.
- A named concierge contact for your travel coordinator
- Coverage hours and reply windows agreed in writing before you sign up
- Shared client portal for traveler preferences, documents and itineraries for your registered travelers
- Logistics help for ground transport, dining and event requests
- Price set per company in writing
- Travel quoted, booked and paid separately
Plan by Plan
Full Comparison
| Feature | Digital Access | Essential | Premier | Corporate |
|---|---|---|---|---|
| How you reach us | Email and phone | Email and phone, dedicated contact | Named contact, agreed channels | |
| Reply window | Same business day, weekdays 8 AM to 6 PM ET | Same business day, weekdays 8 AM to 6 PM ET | Same business day, weekdays 8 AM to 6 PM ET | Agreed in writing |
| Priority line | No | Weekdays 8 AM to 6 PM ET | Weekdays 8 AM to 6 PM ET | Agreed in writing |
| Concierge contact | Concierge team | Concierge team | Dedicated contact | Named contact |
| Client portal | Yes | Yes | Yes, household profiles | Yes, company travelers |
| Logistics help | No | Yes | Yes | Yes |
| Travel included | None | None | None | None |
| Monthly price | $99 | $299 | $799 | Contact us |
| Annual price | $999 | $2,999 | $7,999 | Contact us |
Messages after 6 PM ET, on weekends or on holidays get a reply the next business day. All travel is quoted and paid separately on every plan.
Billing and Payments
Plan fees are paid to Glades Air PLLC and processed by Stripe. Plans renew automatically until you cancel, and you can cancel online anytime from Manage Billing in your account. Travel is never charged through your plan.
Manage billingPrivacy Policy
We collect and protect your data in compliance with Florida law: FIPA, the Florida Digital Bill of Rights, CAN-SPAM, and COPPA. Read how we handle your information.
Read policyRefunds and Terms
Refunds and renewal: monthly plans cancel at the end of the period; annual plans get a full refund within 14 days if unused. Full rules in our Terms.
Read the TermsBy choosing a Concierge Plan, you authorize Glades Air PLLC to charge your payment method each month or year until you cancel. You may cancel online anytime from Manage Billing; cancellation takes effect at the end of your paid period. Glades Air PLLC, 7901 4th St N, Suite 36474, St. Petersburg, FL 33702. Payments are processed by Stripe, Inc.; your card details are never stored on our servers. Billing questions: concierge@gladesair.com or 407-900-0622.
Travel bookings are made by Hakar Torres, an Independent Travel Agent. The travel agent is not affiliated with Archer Travel Service, Inc. Travel services are provided by third-party suppliers such as airlines, hotels and aircraft operators, under each supplier's own terms.
Bookings are processed through Archer Travel Service, Inc., 800 Colorado Blvd, Los Angeles, CA 90041. Fla. Seller of Travel Reg. No. 35395.
Not sure you need a plan?
Most clients start with a single trip. Tell us how you like to travel and we will tell you honestly whether a plan helps.
We reply the same business day, weekdays 8 AM to 6 PM ET, and the next business day for messages after hours.